We're always trying to remain ahead of the game, in a fast-paced and ever-changing market, striving to keep our prices as low as possible whilst remaining competitive at all times.
Our team takes great pride in all aspects of their work, whether it be stock sourcing & ordering, product photography, packing, dispatch, customer support, sales or admin, we always do it with a smile! .... mind you the "all staff smiling
" photo which we had planned to upload was unfortunately met with a few “objections” - so we've had to leave it out ... a lucky escape for some!!
We aim to build solid customer relationships, and it’s great when we receive feedback good, or even not so good! We do take all comments on-board, and aim to continuously better our products & services where we can.
We've nothing to hide, and do encourage our customers to leave reviews about our products and delivery services. For peace of mind you can read our customers comments on the Trustpilot website.
Repeat buyers can take advantage of regular special promotions and discount vouchers - simply sign up for our newsletter to start receiving them!
Whilst we’ve grown revenue and staffing levels over the years, we’ve predominately been an online only business, selling successfully to the UK, Europe and further afield to America, Canada and Australia!
Since moving to our new premises we’ve opened a dedicated trade counter area where customers can drop in and collect orders. For customers who can't collect, we offer free UK delivery on most of our stock, and we understand that you’ll want your order delivered as quickly as possible!
We dispatch all orders received before 3pm on the same working day, Monday to Friday and we've partnered with several trusted courier companies, who no doubt you’ll already be familiar with, delivering daily to your home or business address, usually on the very next working day.
When you order from us online, your checkout is dealt with securely and safely, utilising high levels of encryption and automated fraud-checks. We do not store any of your card details. Payments can be processed using all major credit & debit cards.
We’re here to help Monday to Saturday 8:30am to 5pm. Call, email, web-chat, or drop in to speak with us.